Introduction to AI Agents
Module 1
12 Minute Video
100 XP
What You'll Learn
In this lesson, we break down the core architecture of an AI-CRM Agent. You will learn the difference between "Trigger-based" automations and "Generative" AI workflows, and how to set up your first knowledge base for a customer support agent.
Understand the techstack requirements for Agentic Workflows.
Learn how to connect ChatGPT or Gemini to your CRM pipeline.
